Contact
For press, styling, partnerships or general enquiries, please contact:
studio@jenniferamani.com
Frequently asked questions
Why might bags have slight variations?
Each Jennifer Amani handbag is individually handcrafted. As with all handmade leather goods, slight variations in stitching, leather grain and finishing may occur from one piece to another. These natural variations are part of the craftsmanship behind every bag and do not affect its quality, durability or performance.
How long will it take to receive my order?
Orders are typically processed within 10 business days from our London studio. Once dispatched, you will receive a confirmation email with tracking details.
Estimated delivery times:
United Kingdom: 1–3 business days
Europe: 3–7 business days
International: 5–10 business days
Please note that delivery times are estimates and may vary during busy periods or due to customs processing for international orders.
Do you ship internationally?
Yes, Jennifer Amani ships worldwide.
Please note that international customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included at checkout.
What is your returns policy?
Due to the made-to-order nature of our handbags, all sales are final.
We do not offer refunds or exchanges unless your item arrives damaged or faulty. If there is an issue with your order, please contact us within 48 hours of delivery at studio@jenniferamani.com
What materials are used in your handbags?
Our handbags are crafted using genuine leather with a focus on structure, durability, and timeless design. Every detail is intentionally selected to ensure your bag transitions effortlessly from day to night while maintaining its shape and elegance.